To support its mission of delivering high-quality fast food and exceptional service, KFC Finland partners with Future Ordering to implement a next-generation digital ordering platform. This collaboration aims to streamline operations, boost customer engagement, and offer personalized guest experiences. Together, KFC Finland and Future Ordering are setting the stage for growth and innovation in the fast-food industry.
"At KFC Finland, delivering exceptional guest experiences is our top priority, which is why we chose Future Ordering as our partner. After reviewing several options, their expertise, innovation, and market-leading user interface stood out. Future Ordering's professional onboarding process and advanced solutions have elevated both our efficiency and the overall customer journey", says Henri Paronen, Head of Marketing, KFC Finland.
Paronen continues: “With Future Ordering's Enterprise Omnichannel Platform, we're taking the next step in creating seamless digital ordering experiences for our guests. This partnership will strengthen customer loyalty, streamline operations, and support the ambitious growth plans for KFC in Finland, unlocking new opportunities for the future".
Future Ordering's Omnichannel platform, including Kiosks, App and Online Ordering, seamlessly integrates with KFC Finland's point of sale system, creating a smooth and efficient guest experience. The platform also includes loyalty program integration, empowering KFC Finland to better engage with their customers, offer personalized rewards, and drive repeat visits.
"We are thrilled to be trusted by KFC Finland to helping them on their digitalization journey, where there is a perfect fit between their business needs and the Future Ordering offering. This is yet another testament to our strong collaboration with YUM! and our role as a trusted, reliable partner. KFC's dedication to delivering excellent guest experiences aligns perfectly with our platform's capabilities", says Alexander Herbring, Chief Commercial Officer, Future Ordering.
