To stay competitive and enhance the guest experience, Burger King Scandinavia recognized the need to modernize its ordering process. The brand sought a solution that would support its digitalization strategy and improve service efficiency and increase throughput across its Scandinavian operations.
The decision to implement a platform for self-ordering kiosks and order status boards was part of Burger King's broader digital transformation. After evaluating multiple vendors, Burger King selected Future Ordering due to its proven track record of managing thousands of kiosks cross border, its ability to support both new and existing hardware, and its comprehensive management tools for Burger King's IT-partners.
Burger King Scandinavia is part of the global Burger King chain, famous for its flame-grilled burgers, especially the iconic Whopper.
Since entering the Scandinavian market in 1976, Burger King has offered a wide range of burgers, chicken sandwiches, and vegetarian options, all focused on bold flavors and high-quality ingredients.
With numerous locations, Burger King delivers a fast, satisfying dining experience, offering both dine-in and takeaway services.
The Future Ordering platform enables Burger King to support changed guest behaviors and enhance the guest experience. With self-ordering kiosks and order status boards, Burger King offers the guest an integrated digital ordering process, while streamlining operations and keeps guests informed every step of the way.
With over 800 kiosks in operation across three countries, Burger King is running a reliable, revenue-driving, and scalable solution that spans borders. Whether a Whopper is ordered in the Faroe Islands or in central Stockholm, Sweden, the customer gets a unified, seamless, world-class digital food ordering experience every time.
“Future Ordering combines industry expertise with a high-performing user experience and powerful tools for centralized operations, seamlessly integrating with Oracle Simphony.”
“Looking ahead, we're committed to driving innovation, enhancing customer experiences, and leading the way in the ever-evolving QSR landscape.”
Let us show you what our digital ordering platform is all about and we’ll answer your initial questions.
