Max Burger's frictionless pickup experience is a key factor in driving repeat visits and increasing order volume, while improving labour efficiencies by giving the staff complete visibility of the customer's journey to the restaurant.
With almost 200 restaurants across five countries, Max Burgers has a knack for innovation, both with menu items and technology. They offer their guests curbside delivery and are confident that this channel will continue growing. In fact, 30% of Max Burgers' in-app orders are being picked up curbside. Max has been working with Future Ordering for many years for a seamless digital ordering experience and has added Flybuy Pickup as a location-based curbside solution. With a proven and powerful tech stack, they have enticed new customers while increasing loyalty with current customers.
The partnership with Flybuy Pickup has significantly improved the labor efficiencies for Max Burgers' staff. With the help of this service, the staff has complete visibility of the customer's journey to the restaurant. This enables them to prepare orders according to the exact arrival times and spend less time searching for customers in the parking lot.
Flybuy Pickup is fully integrated with Max Burgers Management System, enabling the kitchen to balance order preparation for dine-in and order-ahead customers simultaneously. This ensures maximum food freshness for all takeout orders, and automatically keeps the kitchen in sync with the servers.
Radius Networks is the leading enterprise location technology company and their platform helps companies achieve operational excellence and simplify the guest experience. The Flybuy SaaS platform includes: Flybuy Pickup for curbside, in-store, and delivery driver pickup optimization; Flybuy Drive-Thru for drive-thru pickup and loyalty automation; Radius Networks technology is installed globally in tens of thousands of locations across more than 50 countries.
Future Ordering is a leading omnichannel ordering platform for global restaurant brands. Its self-ordering solution includes kiosk-, app- and web ordering and is seamlessly integrated with the POS system. The platform powers profitable restaurant chains across more than 10 countries, facilitating millions of transactions monthly, and is trusted by renowned brands like Burger King, Pizza Hut, KFC, and more.
Max Burgers was founded in 1968 and is Sweden’s oldest burger chain. MAX wants to become the best burger chain in the world by serving the tastiest burgers and by doing good in society; in the end making the planet a little better. MAX Burgers employs 7.200 people, has almost 200 restaurants in five countries and 400 million EUR in turnover.
This is a press release originating from Flybuy | Radius Networks.
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