Future Ordering blog

Enhancing User Journeys with Integrated Delivery 

Integrating delivery into the digital ordering platform enhances brand distinctiveness, offering a consistent and convenient experience that sets the Quick-Service Restaurant chain apart from competitors.

Stockholm, Sweden
Jun 27, 2024
(updated
Aug 22, 2024
)
Delivery integrated in the ordering platform

Integrating delivery into the digital ordering platform enhances brand distinctiveness, offering a consistent and convenient experience that sets the Quick-Service Restaurant (QSR) chain apart from competitors. Future Ordering presents Integrated Delivery, which improves customer experience by prioritizing convenience, accuracy, and timely delivery, showcasing a commitment to customer satisfaction. Furthermore, owning and controlling digital sales channels enables effective up-selling, tailored recommendations, and data-driven decisions, aligning with market trends and leading to increased revenue and customer satisfaction. Here are seven good reasons why progressive QSR's integrate Delivery to their ordering platform:

Enhanced Brand Distinction

Increase brand awareness with a consistent, comprehensive, and valuable ordering experience. Provide your quick-service restaurant (QSR) with an edge over competitors by integrating order experience into your unified platform.With Integrated Delivery, you make your brand stand out by offering a consistent, comprehensive and convenient ordering experience. A unified platform with an integrated order experience gives the QSR an edge over competitors.

Improved Customer Experience

Improve convenience, satisfaction and overall customer experience by ensuring that guests receive their orders accurately and on time. Prove your devotion to providing a superior experience to those choosing the delivery option.

Seamlessly integrated to Delivery Service Providers (DSP) with Deliverect Dispatch

Manage your last-mile delivery experience with increased margins and greater profits. Turn Integrated Delivery into DSP-agnostic through Deliverect Dispatch. Deliverect is working with the biggest delivery brands and local players in over 25 countries, which gives the merchant flexibility to choose the best provider for each delivery.

Own and Control your Digital Sales Channels

Offer your products in a format that suits your brand, with compelling upsell offerings and tailor-made recommendations, lifting revenue and customer satisfaction.

Adapt to Market Trends

Integrated Delivery aligns with current market evolution and customer preferences. For QSR's, it is a strategic move to stay relevant and competitive in a rapidly evolving industry.

Provide a Consistent Digital Ordering Experience

An extended value proposition for customers, such as expanded ordering options, consistent ordering experiences, and personalized recommendations are some of the benefits customers can expect from the integrated platform. 

Unlock the Value of Data

Integrated Delivery from Future Ordering collects and analyzes customer data in real time. Combined with a marketing/CRM platform, it helps understanding customer behavior, creating the opportunity to use loyalty programs and making data-driven decisions for ongoing improvement.

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